Warranty Period and Conditions
In accordance with European Union legislation, products are covered by a warranty of at least 2 years. The exact warranty period is stated on the product page.
Accessories, sauna fragrances and other products for which no warranty period is stated on the product page are not covered by a warranty.
For more information, please see our Legal Guarantee page.
Returns Policy
Returns are handled in accordance with the applicable laws of the Republic of Lithuania. The buyer has the right to return a product within 14 calendar days from the date of purchase or receipt. Returned products must be undamaged, unused, and have all original labels, packaging and complete contents. You must notify us in advance of your intention to return a product by completing the form below.
Products returned without prior notice are not automatically accepted and will not be refunded. Return shipping costs are paid by the buyer.